Corporate publications and resources

We offer a range of publications designed to provide information on our activities and finances.

A guide to Australian Government payments
A publication that provides payment rate information for Centrelink payments.

Annual Deregulation Report 2014
The Social Services Portfolio (Department of Human Services) Annual Deregulation Report on the department’s red tape reduction activities.

Centrelink data matching activities
Matching data is one of the key controls we use to manage the risk of fraud and non-compliance.

Co-Design Community Engagement Prototype Outcomes Report
A report on how the department can join with other levels of government and non-government organisations to deliver better services to the community and individuals.

Corporate Plan
The Corporate Plan sets our direction for 2019–20 and shows how we will continue to deliver our commitments to the Australian Government and the community.

Cyber Security Strategy 2018–22
We will deliver the cyber capabilities needed to safeguard our customers’ information and payments.

Environmental Sustainability Policy
The Australian Government has a range of environmental policies to minimise the impact of government operations on the environment.

Evaluation of the Grandparent Adviser programme
An evaluation report of the effectiveness of the Grandparent Adviser programme.

Executive remuneration reporting
Average remuneration for our executives and other highly paid staff.

Family and Domestic Violence Strategy 2016–2019
This strategy outlines our response to family and domestic violence, and the serious impact it has on individuals, families, the workplace and the community.

Finances
Information relating to procurement procedures, tendering and contracts.

Fraud control strategy
Our strategy to prevent, detect and respond to fraud.

Government response to the Community Affairs References Committee Report
On 28 September 2017, the government presented their response to the Community Affairs References Committee Report: Design, scope, cost-benefit analysis, contracts awarded and implementation associated with the Better Management of the Social Welfare System initiative in the Senate.

Legal services expenditure 2016–2017
This is a statement of legal services expenditure published in accordance with paragraph 11.1(ba) of the Legal Services Directions 2017.

Multicultural Servicing Strategy 2019–22
Our strategy outlines actions we’ll take to ensure our services meet the needs of multicultural customers now and into the future.

Privacy Policy
Our Privacy Policy explains how we handle your personal information. We’ll update this policy when our information handling practices change.

Protocol for engaging people with disability
The protocol outlines our commitment to delivering better services and accessibility to people with disability.

Protocol for Lightweight Authentication of Identity (PLAID)
The PLAID protocol is cryptographically stronger, faster and more private, than most or all equivalent protocols currently available either commercially or via existing standards.

Reconciliation Action Plan
This Action Plan explains our commitment to reconciliation with Aboriginal and Torres Strait Islander peoples.

Reports to Parliament
We are required to publish information held that is routinely provided to the Parliament in response to requests and orders from the Parliament.

Technology Plan 2016–20
Our Technology Plan sets out the roadmap for how our Information and Communications Technology (ICT) systems will improve over the next 5 years.

Work Health and Safety Policies
Our Work Health and Safety (WHS) Policies outline our WHS obligations to people who interact with us.

Page last updated: 7 February 2020