A message from the CEO - May 2025
Welcome to the first edition of Changes at Services Australia, our new quarterly newsletter.
Meeting the needs of remote communities
High-speed, satellite internet is helping our staff better serve Australia’s most remote communities.
Senior leaders embrace frontline experience
The Service Delivery Immersion Program connects our senior leaders with our frontline services.
Improved access to our social work services
We’ve made it easier for customers to get help from our social workers.
Connecting with community
We’re partnering with community groups to make services more accessible to vulnerable customers.
Bringing statutory declarations into the 21st century
Australians can use myGov to create a digital Commonwealth statutory declaration.
A new way to book appointments has arrived
Customers can now book or reschedule some of their appointments online.
Easy, reliable information fit for health professionals
We’re making it easier for health professionals to find important information on our website.
Modernising our service centres
We’re introducing new service centre environments with welcoming, fresh and contemporary designs.
Connecting to our story through Aboriginal and Torres Strait Islander art
We’re proud to introduce our new Aboriginal and Torres Strait Islander artworks.