Continuous improvement activities
How we’re making it easier for you to access our payments and services.
We’re developing our systems to make it easier for you to interact with us.
This means we’re improving the way we do business with you.
Improvement programs
The Welfare Payment Infrastructure Transformation (WPIT) Programme is rolling out more seamless services for the digital age.
With Single Touch Payroll (STP), it’s easier for you to report your income. This helps make sure you get paid the right amount.
Page last updated: 14 September 2020
This information was printed 25 February 2021 from https://www.servicesaustralia.gov.au/organisations/about-us/continuous-improvement-activities. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.