You had until 13 September 2025 to make a claim for the following areas:
- Ballina Local Government Area (LGA)
- Bellingen LGA
- Byron LGA
- Clarence Valley LGA
- Kyogle LGA
- Lismore LGA
- Richmond Valley LGA
- Tweed LGA.
Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.
To see emergency information about your LGA, you can enter your address into the New South Wales Government’s find your local council tool.
To get New Zealand Disaster Recovery Payment you must meet all eligibility rules.
Contact numbers available on this page.
Emergency information line
Call this line if you’re affected by a natural disaster and need help to claim a payment.
There are other ways you may want to contact us.