You had until 8 September 2025 to make a claim for the following areas:
- Armidale
- Ballina
- Bellingen
- Byron
- Clarence Valley
- Coffs Harbour
- Dungog
- Glen Innes Severn
- Kempsey
- Kyogle
- Lismore
- Lord Howe Island and any other islands within 3 nautical miles
- Mid-Coast
- Nambucca Valley
- Port Macquarie-Hastings
- Richmond Valley
- Tenterfield
- Tweed.
Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.
To see emergency information about your LGA, you can enter your address into the New South Wales Government’s find your local council tool.
Contact numbers available on this page.
Emergency information line
Call this line if you’re affected by a natural disaster and need help to claim a payment.
There are other ways you may want to contact us.