Staff in all our service centres can help you with general information about My Aged Care services. They can also help connect you with specialised assistance, including referral to an Aged Care Specialist Officer (ACSO).
If you don’t need face-to-face support, you can use My Aged Care’s website to get help online or My Aged Care’s phone service.
Watch this video or download the transcript to learn more about our Aged Care service offer.
If you need information in different languages, you can ask us for an interpreter when you call or visit us.