Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Getting a medical certificate for Parenting Payment
If you get Parenting Payment there are some reasons you may need to give us a medical certificate.
If you’re affected by an emergency
You may be able to access extra support with the cost of your child care.
If you get both Child Care Subsidy and Family Tax Benefit
We pay both the subsidy and Family Tax Benefit (FTB) based on your family income estimate. The higher your estimate is, the less subsidy and FTB you’ll get.
When you have a child support agreement while you get FTB Part A
You need to know how this affects your FTB.
Confirm change of child care services for Child Care Subsidy
If you change child care services, you don’t need to tell us as long as you’re still using an approved service.
Payments from a parent outside Australia
We may be able to help collect payments from a parent who lives outside Australia.
Binding child support agreements affect your family payments
We’ll make a notional assessment after we accept your agreement.
Centrelink online account help - Respond to a nominee request
Instructions on how to respond to a nominee request with your Centrelink online account.
Aged care request for a nominee for Department of Veterans’ Affairs customers form (AC019)
Use this form to choose another person or organisation to deal with us on your behalf for aged care costs if you’re a Department of Veterans’ Affairs customer.