Multicultural Service Officers
Our specialists help migrant and refugee communities connect with our services.
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.
Change of circumstances when you get Special Benefit
We need to know about changes that could reduce, increase, or stop your Special Benefit payment.
Capability assessment
An assessment done by us to find out if you’re capable of meeting your current mutual obligation requirements.
Unreasonable to live at home form (MOD Y)
Use this form if your personal circumstances make it unreasonable for you to live at home and you’re claiming Disability Support Pension.
What the approved reasons are for travel overseas if you get Special Benefit
To get Special Benefit while you’re overseas, you must travel for an approved reason.
Support for people in Australia from Israel and the Occupied Palestinian Territories
If you have been affected by the conflict, we can help you with payments and support while you’re in Australia.
How to transfer to Age Pension online
Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.
What happens during and after the Employment Services Assessment
During your Employment Services Assessment (ESAt), the assessor will talk to you about factors that affect your ability to work or participate.
How to apply to give a joint assurance of support
Complete the following steps to apply for a joint assurance of support.