Access your Income Management and BasicsCard account
You can access the money in your Income Management account many ways.
Enhanced Income Management and SmartCard in the Goldfields region and the East Kimberley region in Western Australia
You can access your enhanced Income Management account with a SmartCard. Read about the rules in the Goldfields region and the Kununurra and Wyndham region in the East Kimberley in Western Australia.
Social work services FIS video
Watch this video to learn more about our social workers.
We can help you with your Centrepay complaint or feedback
You can give us your complaint or feedback about Centrepay or a Centrepay business at any time, and we’ll investigate it.
Farm Household Allowance business income reconciliation
The income reconciliation process ended on 30 June 2024.
Who can get enhanced Income Management and SmartCard in the Goldfields region and East Kimberley region of Western Australia
If you live in the Goldfields region or the East Kimberley region in Western Australia, you may be eligible to volunteer for enhanced Income Management.
Voluntary Income Management and BasicsCard
You may have volunteered for Income Management because you needed help managing your payments.
Time limits for Farm Household Allowance
You can only get Farm Household Allowance (FHA) for a set period.
No longer farming and getting Farm Household Allowance
Retiring, reducing or stopping farming can impact your Farm Household Allowance (FHA).
FIS farm or business income changes video
Watch this video to help you understand how we assess farm and business income and assets.