Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
How to manage your Child Care Subsidy
If you get Child Care Subsidy (CCS), we need accurate information about your circumstances. You must keep your information up to date.
Set up Centrepay deductions
It’s easy to set up Centrepay deductions.
Demerits and penalties for not meeting mutual obligation or participation requirements
Job seekers could get demerits and financial penalties for not meeting mutual obligation or participation requirements.
How to balance your payment for Child Care Subsidy
We compare your income estimate with your actual income at the end of each financial year. This is how we check you got the right amount.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
When you hold a temporary visa and get Parental Leave Pay
You can’t get Parental Leave Pay if you go overseas for any reason when you hold most temporary protection type visas.
Authorising a person or organisation to enquire or act on your behalf (outside Australia) form (AUS221)
Use this form if you want to nominate a person or organisation outside Australia to act on your behalf with Centrelink.
Support for grandparent carers
Extra assistance is available if you’re a grandparent caring for your grandchildren.
Hours of care for Child Care Subsidy
You can use the hours of subsidised care you’re eligible for in a number of ways.