Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Authorising a person or organisation to enquire or act on your behalf (outside Australia) form (AUS221)
Use this form if you want to nominate a person or organisation outside Australia to act on your behalf with Centrelink.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
Support for grandparent carers
Extra assistance is available if you’re a grandparent caring for your grandchildren.
Set up Centrepay deductions
You can set up your own Centrepay deductions. Once you’ve arranged a Centrepay deduction, we pay the business for you, out of your Centrelink payment.
Paid Parental Leave counted as income
We treat Paid Parental Leave (PPL) as taxable income. This means Parental Leave Pay counts in your income test for payments from us.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Submit your claim if you didn’t do a pre-birth claim
If you didn’t do a pre-birth claim, you can start a claim after the birth of your baby.
Examples to help you understand your Child Care Subsidy
Understand how we work out your Child Care Subsidy rate using your income and the number of children in your care.
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.