How to protect yourself when you claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence
It’s important to consider how to claim safely. This may include changing your details or nominee arrangements.
How much you can gift
Your payment may be affected if you gift more than the value of the gifting free area each year.
Who can get Special Benefit
You may get Special Benefit if you’re not eligible for any other income support and you meet the eligibility rules.
Where to get help for domestic violence
Get help accessing our payments and connecting to local support services like legal and housing support.
How our social work services can help
We can help if you need to turn to someone for support.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
How gifting can affect your payment
If you or your partner gift money, income or assets, we may assess it in your income and assets tests.
Transfer to Age Pension
If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.
Remove someone from a Medicare card
You can update your card when your circumstances change.