Geographically isolated conditions for Assistance for Isolated Children
You’re geographically isolated in certain situations.
Community Engagement Officers
We can help you get information about payments and services if you’re having a difficult time due to a vulnerability or complex issue.
NSW East Coast Severe Weather and Flooding, May 2025 - NZ DRP
A lump sum payment to help eligible New Zealanders affected by New South Wales east coast severe weather and flooding that started in May 2025.
Privacy using social work services
We respect your right to privacy.
Cleft and craniofacial conditions
Medicare benefits to help with treatment costs for cleft and craniofacial conditions.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Parental means test for the Assistance for Isolated Children Scheme
Under the scheme, only Additional Boarding Allowance is income tested.
How much NSW Ex-Tropical Cyclone Alfred, Mar 2025 - Australian Government Disaster Recovery Payment you can get
Australian Government Disaster Recovery Payment is a lump sum payment.
Frequency of Assistance for Isolated Children payments
Assistance for Isolated Children payments are made per term or fortnight depending on the payment type.
How to save your immunisation history statement offline
How to save and update your proof of vaccinations offline to the Express Plus Medicare mobile app.