Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Claim for a Health Care Card form (SS050)
Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.