Childhood safety
Information and resources to help you keep your child safe.
How to contact social work services
You can speak to a social worker over the phone.
Newborn Upfront Payment and Newborn Supplement if you adopt a child
If you're adopting a child, you may be eligible for Newborn Upfront Payment and Newborn Supplement.
Representative authority form (CS3042)
Use this form to authorise another person or organisation to enquire or act on your behalf about your child support case.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
How to get immunisation history statements
How to get your immunisation history statements and get proof of vaccinations. You can also do this for your child.
How to add your immunisation history statements to a digital wallet
How to add your COVID-19 and influenza (flu) immunisation history statement to your device for easy storage, and how to update your proof of vaccinations.
Claim for Assistance for Isolated Children (AIC) form (SY040)
Use this form to claim Assistance for Isolated Children if your child cannot go to the nearest state school because of geographical isolation or a special need.
Special education need conditions for Assistance for Isolated Children
You may be eligible if your child can’t go to the local government school because your child needs to study from home or attend a different school.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.