Most useful information for child health and safety

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

1. Crisis Payment
2. Crisis Payment for Other Extreme Circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet one of these criteria.

1. Seeking medical help
2. Most useful information

Medicare enrolment form (MS004)

Use this form to enrol in Medicare for the first time, re-enrol in Medicare or enrol your baby in Medicare.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

1. Crisis Payment
2. Crisis Payment for Extreme Circumstances Family and Domestic Violence

How much Crisis Payment for Extreme Circumstances Family and Domestic Violence you can get

You can get this Crisis Payment once per incident or circumstance.

1. Top payments
2. Australian Immunisation Register

What an immunisation history statement is

You can get 2 types of immunisation history statements.

1. Crisis Payment
2. Crisis Payment for Other Extreme Circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.