Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
How to claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence
Complete the following steps to claim Crisis Payment for extreme circumstances family and domestic violence.
How gifting can affect your payment
If you or your partner gift money, income or assets, we may assess it in your income and assets tests.
Sole trader or partnership income
Business income is counted in the income test.
Family Tax Benefit when your child is 16 to 19 or stops studying
When your child turns 16 or stops studying after they turn 16, your Family Tax Benefit (FTB) may change.
How to claim Family Tax Benefit
Complete the following steps to claim Family Tax Benefit. Before you start, check if you can get it.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Employment income reporting
We need to know the gross employment income you and your partner get so we can pay you the right amount.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.