Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
Family Tax Benefit when your child is 16 to 19 and stops full time study or school
If your child turns 16 and stops studying full time or going to school after they turn 16, your Family Tax Benefit (FTB) may change.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Granny flat interest
A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence
To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.