Most useful information for retraining

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

  1. Rent Assistance
  2. Who can get it

Rent and accommodation types for Rent Assistance

The type of accommodation you live in and pay rent or accommodation costs for can affect your eligibility for Rent Assistance.

  1. Who can get it
  2. Residence rules

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Top payments
  2. Education Entry Payment

How to claim Education Entry Payment

What you may need to do to claim Education Entry Payment (EdEP).

Severe financial hardship provisions

We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Travelling outside of Australia

Instructions on how to tell us about your overseas travel using your Centrelink online account.

  1. Rent Assistance
  2. Who can get it

Proof of rent or accommodation arrangements for Rent Assistance

If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.

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Page last updated: 17 November 2025.
QC 60179