Most useful information for retirement years

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. Rent Assistance
2. Who can get it

Proof of rent or accommodation arrangements for Rent Assistance

If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

Access to information

Providing you a number of ways to access documents and the information we have.

1. Who can get it
2. Rent and accommodation types for Rent Assistance

Private housing rent type for Rent Assistance

If you pay rent to live in a house someone else owns, you may be eligible for Rent Assistance under the private housing rent type.

1. Top payments
2. Rent Assistance

What you need to do for Rent Assistance

You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

Getting a Department of Veterans’ Affairs (DVA) payment

Find out if you or your partner getting a Department of Veterans’ Affairs (DVA) payment could affect your eligibility for a payment from us.