Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Income and assets form (MOD IA)
Use this form if you’re claiming a payment and need to provide information about your income and assets.
Centrelink online account help - Update managed investments and superannuation details
Instructions on how to update your managed investments and superannuation details using your Centrelink online account.
Get free help with your tax return
The Australian Taxation Office (ATO) has a free program to help you prepare and lodge your 2024-25 tax return.
We’re upgrading our credit and debit card payment system
This upgrade will strengthen the agency's security protocols and help protect against unauthorised card transactions.
How to transfer to Age Pension online
Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.
Review of your details when you get Rent Assistance
We may review your rent details to check they're up to date.
Tell us what you think about our enhanced Income Management videos
We have videos about enhanced Income Management and the SmartCard. Watch the videos, then take a short survey to tell us what you think.
How to apply to transfer to Age Pension
If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.