Most useful information for housing

1. Housing
2. Homelessness

Community Partnership Specialist Officers

We work with community organisations to provide intensive support for customers who have the most trouble accessing our payments and services.

1. Housing
2. Moving house

Support when you leave prison

Learn how to get our payments and services to support you as you leave prison.

1. Natural disaster support
2. Understanding government disaster support

How to prove your identity for natural disaster support

You may need to prove who you are when claiming a natural disaster payment.

Dependent or independent for ABSTUDY

If you apply for ABSTUDY, we’ll assess you as being dependent or independent for payment.

Business structures

Your business structure may affect your and your partner’s payments from us.

Income specific to Aboriginal and Torres Strait Islander Australians

If you or your partner earn an income or someone gives you money from any source, you need to let us know.

1. Child support assessment
2. How to manage your assessment

Changing your child support assessment in special circumstances

We can change your child support in special circumstances if the change is fair to both parents and the child.

1. How to manage your payment
2. Reviews

Income Stream Reviews

Each financial year we review certain types of income streams. We do this to ensure we assess your payments and concession cards correctly.

Real estate income

This is lease or rent money you get from a property you own. It counts in your income test.

1. Mutual obligation requirements
2. Mutual obligation requirements in the Remote Australia Employment Service

Comprehensive Compliance Assessment

An assessment to find out why you haven’t been meeting your mutual obligation requirements.