Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
Real estate income
This is lease or rent money you get from a property you own. It counts in your income test.
Comprehensive Compliance Assessment
An assessment to find out why you haven’t been meeting your mutual obligation requirements.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Change of circumstances that could affect your Austudy
You must tell us if things change as it might affect your Austudy payment.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Avoid committing fraud
Do the right thing and avoid committing fraud by keeping your details with us up to date.
Change of circumstances while getting Carer Payment
We need to know about changes as they could increase, reduce or stop your Carer Payment.
Change of circumstances while receiving Double Orphan Pension
You need to report any changes in circumstances while receiving Double Orphan Pension.
Change of circumstances while getting Parenting Payment
We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.