Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
When we pre-fill your information
There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.
- Granny flat interest
- How we assess granny flat interests
Examples of granny flat interests
We’ve put together some common examples to help you understand how we assess granny flats. These examples don't cover every situation.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Real estate assets
Information about how real estate assets affect your payment under the assets test.
- Relationship changes
- Most useful information
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
- Looking for work
- Most useful information
Profit and Loss Statement form (SU580)
Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.
- Employment income reporting
- What to report
Income from self employment
If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.