- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Top payments
- Financial Information Service
What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
Employment Services Assessments
Employment Services Assessments (ESAts) help us understand the impact of your barriers to work including disability, illness or injury.
- Getting aged care services
- Most useful information
Private Trust form (MOD PT)
Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.
- Looking for work
- Most useful information
Profit and Loss Statement form (SU580)
Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.
- Crisis Payment
- Crisis Payment for other extreme circumstances
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
- Where to get help
- How we can help
Looking after your safety when experiencing family and domestic violence
Information to help you work with us.
- Social work services
- How we help
Social work services for your mental health
We can help you access mental health support services in certain circumstances.
- Top payments
- Social work services
How our social work services can help
We can help if you need to turn to someone for support.