Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Where to get help for domestic violence
Get help accessing our payments and connecting to local support services like legal and housing support.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
How to report your income to Centrelink
You can report your employment income in different ways.
How much you can gift
Your payment may be affected if you gift more than the value of the gifting free area each year.
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.
Granny flat interest
A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.