Public holiday closures over the Christmas and New Year period
Your Centrelink payment and reporting dates may change due to the upcoming public holidays.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.
Check if you still need someone to act for you
Now is a good time to check the acting arrangements you set up when you first arrived in Australia.
Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
FIS deeming video
Watch this video to learn more about deeming.
How much you can gift
Your payment may be affected if you gift more than the value of the gifting free area each year.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.