Family Tax Benefit and Child Care Subsidy FIS video
Watch this video about how a redundancy affects Family Tax Benefit or Child Care Subsidy.
Medicare FIS video
Watch this video to find out what Medicare is and how to enrol.
Child Support FIS video
Watch this video to find out about how a redundancy will affect your child support.
Social work services FIS video
Watch this video to learn more about our social workers.
Income Stream Reviews for the Compliance program
We check your income stream information is up to date. We do this to check we’ve paid you the right payment and amount.
Getting a medical certificate for Special Benefit
If you get Special Benefit and can’t work or study for a short time you may need to give us a medical certificate.
What happens when you give us a medical certificate for Special Benefit
We use your medical certificate to work out if you need an exemption from your mutual obligation requirements for a short time. This is so you can keep getting Special Benefit.
How to apply to transfer to Age Pension
If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
When we pre-fill your information
There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.