Financial Information Service live webinars
We have free webinars to help you understand your finances.
FIS shares video
Watch this video to learn about shares.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Change of circumstances when you get Special Benefit
We need to know about changes that could reduce, increase or stop your Special Benefit payment.
Who can get Special Benefit
You may get Special Benefit if you’re not eligible for any other income support and you meet the eligibility rules.
How to apply to transfer to Age Pension
If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.
How to transfer to Age Pension online
Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.
Private trusts and companies
If you’re part of a private trust or company, we need to know your share of the income and assets.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.