Most useful information for child health and safety

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

1. Growing up
2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.