Avoid scams and fraud when claiming natural disaster support
Before you start your claim for natural disaster support, it’s important to be aware of scams and fraud involving Services Australia and myGov.

Check your bank account balances are up to date
Keeping your income and asset information up to date will ensure you are paid the correct amount from us.

Book a general My Aged Care information appointment online
You can now book a free face-to-face appointment online for general information about aged care.
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.

Watch our video to help with your Disability Support Pension (DSP) claim
Our video with Auslan translation shows you what help you can get from an advocate or nominee with your DSP claim.
How to subscribe for electronic messaging
Subscribe to get important text messages or emails from us.
Who can use electronic messaging
You don’t need to have an online account to use electronic messaging.
Centrelink online account help - Respond to a nominee request
Instructions on how to respond to a nominee request with your Centrelink online account.
Medical Practitioners - Essential Medical Equipment Payment (EMEP) - Medical confirmation form (SA449)
This form is part of the medical assessment for EMEP. It may help cover extra costs of running essential medical equipment, or heating or cooling in your home.
What the Nth Qld Floods, Jan - Feb 2025 - Australian Government Disaster Recovery Payment is
Australian Government Disaster Recovery Payment (AGDRP) is a lump sum payment to help you if you’ve been directly affected by this declared disaster.