Most useful information for caring for elderly

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Exemptions from the newly arrived resident's waiting period

After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.

Avoid committing fraud

Do the right thing and avoid committing fraud by keeping your details with us up to date.

  1. How we work out your assessment
  2. How your income affects your child support

How we use adjusted taxable income

What you claim determines how we work out your adjusted taxable income.

  1. Caring for someone
  2. Most useful information

Claim for Essential Medical Equipment Payment form (SA440)

Use this form if you are claiming for the Essential Medical Equipment Payment (EMEP).

  1. Continence Aids Payment Scheme
  2. Who can get it

Not meeting eligibility for the Continence Aids Payment Scheme

You may not access CAPS if you don’t meet eligibility requirements.

  1. Top payments
  2. Carer Payment

How to manage Carer Payment

When we’ll contact you about your options for Carer Payment.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Queensland Rainfall and Flooding, February to March 2026
  2. Australian Government Disaster Recovery Payment

Who can get Qld Rainfall and Flooding, February to March 2026 - Australian Government Disaster Recovery Payment

You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

  1. Employment income reporting
  2. If you’re employed

How to report your income to Centrelink

You can report your employment income in different ways.

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Page last updated: 17 November 2025.
QC 60152