Most useful information for caring for elderly

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Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

21
Nov 2025

Misinformation about bonus Centrelink payments

There are unofficial websites and social media accounts sharing fake news about Centrelink payments, including ones that are no longer available.

  1. Accessing our services
  2. Contact us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Transitional rate of pension

The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

  1. Managing your money
  2. Most useful information

Claim for Special Employment Advance form (SU514)

Use this form to claim a special employment advance.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Changes to your circumstances and aged care costs

We need to know about changes to your circumstances within 28 days of the change occurring.

Income from Commonwealth Prac Payment

If you get a payment from us, you need to report any Commonwealth Prac Payments you get as income.

  1. Aged care calculation of your cost of care
  2. How to apply online

Nominate someone to deal with us if you get a DVA payment and help with aged care cost of care

If you get a Department of Veterans’ Affairs (DVA) payment and you're living in an aged care home or get a Home Care Package, you can choose a nominee to deal with us for you.

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Page last updated: 17 November 2025.
QC 60152