Legal professionals and advocates

Information for legal professionals supporting our customers with their dealings with us.

Child support information for legal professionals

Legal professionals play an important role in the administration of the Child support scheme and providing information to parents about child support, including the amount, types and collection of child support.

Read child support information for legal professionals.

You can estimate child support using our Child Support Estimator.

Compensation recovery

Legal professionals play an important role with a compensation payer, usually an insurer, to a customer claiming compensation. The customer’s future payments from us may be affected by a compensation payment or past payments may need to be repaid.

Read about:

Requesting information using a subpoena

Information supporting the application to a court or tribunal for a subpoena.

Read how to request documents and information with a subpoena.

Legal Advocates Channel

Some customers choose to work with a legal advocate when dealing with us. We have a legal advocates channel to support advocates representing our customers in complex situations.

Registered legal advocates can use the channel to contact a highly trained Services Australia staff member directly via a secure email service.

The Legal Advocates Channel helps us resolve complex customer cases with community legal advocates quickly.

You can register as a legal advocate if you are a representative or member service of:

  • Economic Justice Australia
  • Community Legal Centres Australia
  • National Aboriginal and Torres Strait Islander Legal Service
  • First Nations Advocates Against Family Violence
  • Women's Legal Services Australia
  • National Legal Aid.

You must be registered to use the Legal Advocates Channel.

If you’re an employee of an eligible member service, please speak to your Senior Lawyer or business manager to register. They can arrange for an agreement to be emailed to you.

Page last updated: 14 November 2025.
QC 60268