Retrenched or made redundant
If you’ve lost your job and got a redundancy or termination payment, you may be able to get help.
Financial Information Service
The Financial Information Service is a free, confidential service that can help you decide about investment and financial issues.
Watch our videos about:
If you get a redundancy and a payment or benefit from us, you will need to tell us.
Watch our videos about getting a redundancy when you:
Social work services
Our social workers can help you during difficult times in your life with counselling, support and information.
Watch this video about how our social workers can help you and how you can talk to one.
If you think your employer hasn’t paid you your entitlements, you may be able to make a claim. This includes if they went bankrupt or into liquidation.
Read about the Fair Entitlements Guarantee (FEG) on the Attorney-General’s Department website.
You can't claim unpaid employer superannuation contributions through FEG. The Australian Taxation Office website has information about claiming your unpaid superannuation.
Financial relief from loan payments
Your bank or financial institution may offer temporary help with your loan if you’ve lost your job. If you're having trouble paying your loan or mortgage, contact them to find out how they can help.
If they don't agree to a reasonable request, you can ask to have the decision reviewed. You can do this through the Australian Financial Complaints Authority.
Payments and support while you look for work
- looking for a job
- recently lost your job
- at risk of losing your job.
You may have to wait before you can get one of our income support payments. An income maintenance period may apply if your employer paid you a lump sum when you finished work.
The Department of Education, Skills and Employment’s What’s Next? website can help you with next steps after your job loss.
Information for employers
We can help you provide support and redundancy information to your employees who are facing redundancy or retrenchment.
Page last updated: 13 April 2021
This information was printed 12 April 2021 from https://www.servicesaustralia.gov.au/individuals/subjects/retrenched-or-made-redundant. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.