Retrenched or made redundant

If you’ve lost your job and got a redundancy or termination payment, you may be able to get help.

Financial Information Service

The Financial Information Service is a free, confidential service that can help you decide about investment and financial issues.

Social work services

Our social workers can help you during difficult times in your life with counselling, support and information.

Unpaid entitlements

If your employer went bankrupt or into liquidation, you may be able to claim some of your unpaid entitlements.

Read about the Fair Entitlements Guarantee (FEG) on the Attorney-General’s Department website.

You can't claim unpaid employer superannuation contributions through FEG. The Australian Taxation Office website has information about claiming your unpaid superannuation.

Financial relief from loan payments

Your bank or financial institution may offer temporary help with your loan if you’ve lost your job. If you're having trouble paying your loan or mortgage, contact them to find out how they can help.

If they don't agree to a reasonable request, you can ask to have the decision reviewed. You can do this through the Financial Ombudsman Service or the Credit and Investments Ombudsman.

Payments and support while you look for work

There are payments and services to support you if you’re in any of the following situations:

The Department of Education, Skills and Employment What’s Next? website can help you with next steps after your job loss.

Information for employers

We can help you provide support and information to your employees who are facing redundancy or retrenchment.

Read the redundancy information for employers.

Related subjects

Page last updated: 4 March 2020