If you’re an Australian citizen

To enrol as an Australian citizen in Medicare you need to prove your identity and residency.

Due to coronavirus (COVID-19) we've made temporary changes to enrolling in Medicare.

Australians living in Australia

If you’re an Australian citizen and you’ve never been enrolled, you’ll need to give us either your:

  • Australian passport
  • birth certificate.

To prove you live in Australia, you’ll also need to give us 2 of these documents:

  • sale agreement to buy a property, plus a gas or electricity account in your name
  • lease agreement to rent a property, plus a gas or electricity account in your name
  • evidence of employment
  • evidence that you or your children are at school or university
  • evidence of private health insurance, bank accounts, or property or contents insurance.

Complete a Medicare enrolment form and mail or email it with your documents to Medicare Enrolment Services.

You don’t need to get your documents certified.

If you can’t give us the documents we need, tell us. We’ll talk to you about other options.

Australians living overseas

If you move back to Australia after more than 5 years overseas, you can re-enrol in Medicare. You don’t need to visit a service centre.

Call the Medicare general enquiries line to extend your enrolment. You’ll need to prove your identity over the phone.

If you can’t prove your identity over the phone, you can mail or email your Medicare enrolment form and documents to Medicare Enrolment Services. You don’t need to get your supporting documents certified.

To re-enrol you’ll need to give us both:

  • a current passport for each person
  • 2 documents per family proving you now live in Australia.

You can also give us your old Medicare card numbers.

Proving you now live in Australia

You can prove you live in Australia by giving us either:

  • 2 documents from Australia
  • 1 document from Australia and 1 from where you last lived.
Documents from Australia Documents from the other country
Proof of rental or lease agreement and gas or electricity account in the same name Proof you sold your property
Proof of purchase of property and gas or electricity account in the same name Proof you ended your lease
Proof of job Proof you ended your job
Proof your child is enrolled in school, childcare or university Proof you moved household goods or furniture
A statement from your bank A statement showing you closed your bank account
Proof of health, property or contents insurance Proof you cancelled health, property or contents insurance

Complete a Medicare enrolment form and mail or email it with your documents to Medicare Enrolment Services.

You don’t need to get your documents certified.

Indigenous Australians

If you don’t have common identity documents, use the Aboriginal and Torres Strait Islander Medicare enrolment and amendment form. You’ll need to get a referee to sign the form. The form explains who can be a referee.

You can fill in the form and send it to us by mail or email to Medicare Enrolment Services. You should attach copies of your supporting documents. You don’t have to get these copies certified.

Call the Aboriginal and Torres Strait Islander Access Line if you need help with the form.

Read more about Medicare services for Indigenous Australians.

Page last updated: 11 August 2020