Rent Assistance

A regular extra payment if you pay rent and get certain payments from us.

You don’t need to give us proof of your rent arrangements to get Rent Assistance. This is due to coronavirus (COVID-19). We’ll let you know when you need to again.

If you get certain payments from us we’ll assess your eligibility when you pay rent and you:

  • tell us you’ve moved address
  • tell us the rent you pay has changed.

If you don’t get a payment from us we’ll assess your eligibility when you claim certain payments.

We’re still doing some reviews for customers already getting payments from us. You may have got a letter asking you to confirm or update your rent details. Read more about the review of your details.

Page last updated: 31 August 2020