Change of circumstances

We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.

What to tell us

You need to tell us as soon as:

  • your child stops living with you
  • another child comes into your care
  • your relationship status changes
  • you're getting child support payments and the amount changes
  • you change your address.

You also need to tell us as soon as:

  • you or your partner get more or less money in a fortnight
  • you don’t have to lodge a tax return
  • your care arrangements change
  • your work or study load changes.

You need to tell us within 14 days of the change or before your next payment. This will stop you or your partner getting a debt.

How and when to tell us

The easiest way to tell us about changes is through our self service options.

You need to:

  • tell us within 14 days of the change
  • make sure your details are up to date in myGov.

What happens if you don’t tell us

If you don’t tell us about changes to your circumstances, we may pay you too much. If this happens you’ll have to pay the money back, plus a fee.

If you deliberately don’t tell us about changes, we could charge you with fraud.

Read how to avoid fraud.

Page last updated: 31 August 2020