How to claim
Complete the following steps to claim Essential Medical Equipment Payment. Before you start, check if you can get it.
Steps to claim Essential Medical Equipment Payment
1. Get ready to claim
The easiest way to claim is online.
To claim online, you need a myGov account linked to Centrelink.
If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.
You may need to prove your identity with us before you start your claim.
If you can’t claim online you can either:
2. Get your documents ready to claim
You’ll need to get some supporting documents ready to help answer some of the questions in the claim.
3. Make your claim
- Sign in to myGov and go to Centrelink.
- Select Payments and Claims from the menu, then Claims, then Make a claim, then Disabled, ill or injured.
- Under Essential Medical Equipment Payment, select Get started
- Answer all the questions. Each screen has information to help you complete the claim. This includes:
- Submit your claim.
When you're ready:
4. After you've submitted your claim
We’ll let you know the result of your application. We’ll send a message to your myGov Inbox.
If you don't get electronic letters, we'll send you a letter in the mail.
If we need more details we’ll ask you for them.
If you think we’ve made a mistake you can ask us to review our decision.
To do your business with us, create a myGov account and link to Centrelink.
When you claim, we’ll ask you for some documents to support your claim for a payment or service.
When you submit your claim for Essential Medical Equipment Payment, we may ask you to give us these forms.
Your options and obligations for the Essential Medical Equipment Payment.
Page last updated: 26 October 2020
This information was printed 27 October 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/essential-medical-equipment-payment/how-claim. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.