When you can access
You can use your online account 24 hours a day, 7 days a week.
Keep in mind, there may be short interruptions to your access when we’re updating the service. Check customer service changes for any scheduled service interruptions.
Session timeout
If you don’t use your account for more than 14 minutes, your session will time out.
Before it times out, you’ll see a message on the page. Select Stay logged in when you see the Your session is about to expire message. If your session does expire, you’ll be returned to your myGov homepage.
This is a security measure to protect your information.
Page last updated: 29 November 2019
This information was printed 10 September 2021 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/centrelink-online-account/when-you-can-access. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.