How to get help

You can get help to use your online account.

Online guides

We have Centrelink online guides to help you with online accounts and mobile apps.

For help, call the Online Services Support Hotline and select option 3.

If you need help with your payment you can call us on your regular payment line.

If you need help with myGov, you can:

Our online account and mobile app services must be accessible and designed to meet the needs of everyone.

Page last updated: 3 September 2022.

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