How to get help

You can get help to use your online account.

Online guides

We have Centrelink online guides to help you with online accounts and mobile apps.

Contact us

For help, call the Online Services Support Hotline and select option 3.

If you need help with your payment you can call us on your regular payment line.


If you need help with myGov, you can:

Page last updated: 3 September 2022.
QC 51937

Try our new dark mode

We're testing a darker colour scheme. Try it and let us know what you think.