How to claim

If you have a compensation claim and get money from us, we may need information from you to review your payments.

Start your claim

Download and complete a Notes for Compensation and damages form.

If you don’t have access to a printer

If you can’t print the form go to a service centre and ask for the Compensation and damages form.

Submit your claim

You need to give us your claim form and any other documents we ask for, such as:

  • evidence from insurers
  • copies of policies.

You can do this online, by post or at a service centre.

Reviews and appeals

You have the right to appeal any decision we make.

Read about reviews and appeals.

Page last updated: 7 November 2019