Applying as a grandparent

If you don’t currently get Child Care Subsidy for your grandchild, you need to submit a claim for it online. We’ll ask some questions within this claim to check your eligibility for Additional Child Care Subsidy Grandparent. Read more about how to claim Child Care Subsidy.

Steps to apply for Additional Child Care Subsidy Grandparent

1. 

    

   1. Get ready to apply

   The easiest way to apply is online.

   To apply online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

2. 

    

   2. Get your documents ready to apply

   You’ll need to get some supporting documents ready to help answer some of the questions in the application.

3. 

    

   3. Make your application

   1. Sign in to myGov and go to Centrelink.
   2. Select My Family from the menu.
   3. Select Child care then Additional Child Care Subsidy (grandparent).
   4. Select Start new application.
   5. Answer all the questions. The screen has information to help you complete the application.
   6. Review and submit your application.

   When you're ready:

   Sign in to myGov

4. 

    

   4. After you apply

   After you submit your claim online, you’ll get a receipt telling you the ID number of your application.

   This receipt will tell you what other documents you need to provide so we can assess your application.

   We’ll also let you know the result of your application. We’ll send a letter to either your:

   • myGov Inbox
   • Centrelink online account
   • Express Plus Centrelink mobile app.

   If you don't get electronic letters, we'll send you a letter in the mail.

   If we need more details we’ll ask you for them.

   If you think we’ve made a mistake you can ask us to review our decision.