News for rural and remote Australians

Your top 5 student payment questions answered

2 December 2020

Studying or doing an apprenticeship? Our video covers the top 5 things you need to know about claiming a student payment.

Does your child need to move for study?

1 December 2020

We have payments for primary, secondary and tertiary students to help with travel costs, boarding fees and living costs.

You can claim ABSTUDY for 2021 now

23 November 2020

Claim ABSTUDY before December so, if they're eligible, your child can get their payment as soon as possible.

Are you planning to claim Age Pension?

23 November 2020

We’ve answered your questions about what you need to do before making a claim for Age Pension.

An easier way to report your employer details

20 November 2020

When you report your employment income through your online account, you may see your employer's details prefilled.

Do I need to provide an Employment Separation Certificate?

19 November 2020

We haven’t asked for one since March 2020. However, from 1 January 2021, you may need to include one.

New payment for school leavers moving to study

19 November 2020

If your child is moving from an outer regional or remote area to study, they might get the Tertiary Access Payment.

We’re paying more Economic Support Payments

12 November 2020

If you’re eligible, we’ll pay you $250 during December.

We may confirm your identity by video chat

11 November 2020

We’ve started a video chat trial to link some customers to their identity documents.

Does your reporting date fall between 7 and 18 December 2020?

10 November 2020

You may need to make a one-off calculation when you report due to changes to income reporting.

Public holiday closures, reporting and payment arrangements

29 October 2020

We’re closed for Christmas and New Year. We want to help you plan so you still get paid.

Centrelink debt pause to end, repayments won’t restart until 2021

28 October 2020

The pause on debt in response to COVID-19 is ending. But if you owe money, you won’t need to repay it until next year.

Pandemic Leave Disaster Payment for Queensland and South Australia

28 October 2020

The Australian Government announced support if you live in Queensland or South Australia and can't earn an income.

Your extra coronavirus payments may mean you need to pay tax

14 October 2020

You can ask us to take tax out of your payment to help you avoid an income tax debt.

How your superannuation can affect your payment

14 October 2020

What you choose to do with your super may impact the payments and services you get from us.

Mutual obligations restart in the Community Development Program

14 October 2020

If you’re in the Community Development Program (CDP), you must meet your mutual obligation requirements from 19 October 2020.

The way you report your employment income is changing

9 October 2020

How you report your employment income will change from 7 December 2020.

What happens now the assets test waiver has ended

25 September 2020

You need to tell us about your assets so we can pay you the right amount.

The assets test exemption for some payments ends on 24 September

22 September 2020

We'll SMS you to ask you to update your assets. If you don’t do this before 25 September, we’ll stop your payment.

Are you a past customer eligible for an income compliance refund?

29 July 2020

If you’re a past customer and you’re eligible for an income compliance refund, update your details.

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