News for rural and remote Australians

What happens now the assets test waiver has ended

25 September 2020

You need to tell us about your assets so we can pay you the right amount.

The assets test exemption for some payments ends on 24 September

22 September 2020

We'll SMS you to ask you to update your assets. If you don’t do this before 25 September, we’ll stop your payment.

Pandemic Leave Disaster Payment for Western Australia and New South Wales

18 September 2020

The Australian Government announced support if you live in Western Australia or New South Wales and can't earn an income.

We’re making reporting your employer details easier

14 September 2020

When you go into your online account to report your employment income you may see all your employers’ details pre-filled.

Did the Service NSW cyber incident affect you?

9 September 2020

Find out more about the cyber attack on Service NSW and steps to take if it impacted you.

Changes to the Coronavirus Supplement

27 August 2020

The Coronavirus Supplement is extended until 31 December 2020.

Pandemic Leave Disaster Payment for Tasmania

26 August 2020

The Australian Government announced support for Tasmanians who can't earn an income. This is because they must self-isolate or quarantine at home or they are caring for someone with COVID-19.

More mental health help if you’re affected by coronavirus (COVID-19)

25 August 2020

If you’re impacted by the pandemic, you may be able to get 10 extra Medicare covered mental health sessions.

Upcoming changes to income and means tests

24 August 2020

If you get an income support payment from us, we’ll assess your income and assets differently after 25 September 2020.

It’s now easier to update your income and assets online for Centrelink

24 August 2020

It’s important to tell us your income and assets so you get the right Centrelink payment rate.

Pandemic Leave Payment if you live in Victoria

5 August 2020

The Australian Government announced support for Victorians who can't earn an income because they must self-isolate or quarantine at home or they are caring for someone with COVID-19.

How to access and claim payments and services in Victoria

29 July 2020

If you live in Victoria, you can do most of your Centrelink and Medicare business online. This includes making claims for new payments.

Are you a past customer eligible for an income compliance refund?

29 July 2020

If you’re a past customer and you’re eligible for an income compliance refund, update your details.

Changes to the way you report your employment income

23 July 2020

Under the changes, we’ll assess the gross income paid to you in your reporting period

How superannuation affects your payment from us

13 July 2020

Your age determines if we assess your superannuation in our income and assets tests.

Check if you have a student debt for a VET course you didn’t know about

13 July 2020

Contact the VET Student Loans Ombudsman before 31 December 2020 to see if you need to pay it back.

Centrelink payment summaries for 2019-20 now available

10 July 2020

Your payment summary information should now be pre-filled in the ATOs myTax system.

Are you affected by restrictions or in isolation?

9 July 2020

It’s easy to do most of your business with us online or over the phone during this time.

Paying tax on a payment

29 June 2020

If you’re getting a taxable payment from us you may need us to take tax out of your payment.

We’re pausing some debt activity during the coronavirus pandemic

8 April 2020

During the pause, we won’t refer your debt to external collection agencies or garnishee your tax refund.

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