You must download our forms and fill them in so they are processed quickly. You can also electronically sign some of our forms. We have help available if you use assistive technology or need an interpreter.
If you were in residential care on 31 October 2025, you can choose to be assessed under the 1 November fee arrangements. You can do this if:
- you moved to a new service
- you’re staying in the same service and haven’t spent more than 28 days outside of care (not including approved leave).
Download and complete the Continuing residential aged care recipient opting into the new arrangements - from 1 November 2025 form.