How to use HPOS features

How to submit webclaims, upload forms, view reports, use Find a Patient, and access Messages using HPOS.

HPOS gives providers and their delegates access to information relevant to their patients and organisations.

Services, payments and programs

Services, payments and programs available in HPOS:

Other things you can do using HPOS

Access online claiming, including:

  • Medicare Patient Claim Webclaim
  • Medicare Bulk Bill Webclaim
  • DVA Webclaim.

View these reports:

  • Medicare Bulk Bill reports
  • DVA Webclaim reports
  • Prescription Shopping Patient Summary reports.

Manage your details, including:

  • administer delegates
  • update or add your banking and personal details
  • view details about your provider number and create a new provider location
  • access track and scale information.

Access patient information:

  • use Find a Patient and check Medicare numbers
  • concessional entitlement verification
  • view patient care plan history.

Communicate with us:

  • message us
  • view statements and subscriptions
  • upload documents
  • upload selected forms.

Access useful MBS and PBS functions:

  • MBS items online checker
  • MBS partial payment calculator
  • MBS Online
  • PBS Schedule.

Request and manage these PKI certificates:

  • NASH PKI certificates for Healthcare Identifiers Service network organisations
  • PKI certificates for the Healthcare Identifiers Service.
Page last updated: 9 June 2023.
QC 48651