How to claim

How to claim the Australian Victim of Terrorism Overseas Payment (AVTOP).

For all claims, the Prime Minister must declare the overseas event as a terrorist act for the purposes of AVTOP.

A primary victim must submit a claim within 2 years from the date of declaration by the Prime Minister. You can only make one claim. Claiming towards the end of this 2 year period may allow you to provide complete medical information about your injuries.

A secondary victim must submit a claim within 12 months of the death of the close family member. The close family member must have died as a direct result of, and within 2 years of the declared overseas terrorist act.

A primary victim or close family member must have been in the place where the declared overseas terrorist act happened. Read more about who can get it before you claim.

You may need to provide medical information and other supporting documents with your claim. We'll discuss this with you as we assess your claim.

To claim this payment, download, complete and post your claim form and supporting documents to:

Services Australia
Australian Victim of Terrorism Overseas Payment
Reply Paid 7830
Canberra BC
ACT, Australia 2610

If you're overseas, costs apply to post your claim to us.

You can also apply over the phone by calling our Australian victim of terrorism overseas hotline.

Proof of identity

Before we can pay you, we may contact you and ask you to prove your identity.

If you have any difficulty in getting or providing the required documents, you should call our Australian victim of terrorism overseas hotline.

We may ask you to provide other information, but we'll discuss this with you as we assess your claim.

Page last updated: 20 February 2024.
QC 50171