Features of Centrepay

Centrepay deductions have a minimum amount and can have an end date and target amount. They can also be suspended and adjusted.

Setting target amounts and end dates are part of our new mandatory conditions.

These can help to avoid an incorrect payment.

More information about incorrect payments can be found in the Centrepay Terms of Use and Policy for Businesses.

Minimum amount

There is a $10 minimum amount for each Centrepay deduction.

Setting target amounts

Businesses can set a target amount for customers that have a specific amount to pay.

From 3 November 2025, some service reasons now have a mandatory target amount. A deduction stops when it reaches the target amount. You can add target amounts to a new deduction or to an existing deduction.

Setting an end date

Any business can set an end date for a deduction that needs a set time limit.

From 3 November 2025, some service reasons now have a mandatory end date. Deductions will stop on the end date. You can add an end date to a new deduction or to an existing deduction.

An end date cannot be more than 12 months from the date the deduction is started.

Suspending deductions

You can suspend a deduction for up to 13 weeks if a customer doesn’t need a deduction for a short period. This may help to avoid an incorrect payment.

Call our Centrepay for businesses team to set this up.

The deduction will restart again at the end of the suspension period.

Adjusting deductions

To avoid an incorrect payment or catch-up missed payments you can make either:

  • temporary increases, with customer consent
  • decreases to deductions for up to 13 weeks. Deductions will go back to the original amount on the end date.

You can also increase or decrease deductions permanently.

Page last updated: 3 September 2025.
QC 46586