Encourage your community to update how they get their payments from us

Published: 2 October 2026

If people get their Centrelink or Child Support payment or Medicare benefit by a paper cheque in the mail, they should choose a more secure way.

Getting a payment or benefit from us should be as fast and safe as possible.

There’s a risk of a cheque getting lost in the mail or stolen from a mailbox.

It’s faster and safer for us to pay it straight to a bank account. If people in your community don’t have a bank account, now’s the time to get one.

They can update their new bank details online, call us or go to a service centre.

They can use our online guides to help with updating banking details for Centrelink, Medicare and Child Support.

Page last updated: 2 October 2026.
QC 84585