Crisis Payment for National Health Emergency (COVID-19)

A one-off payment if you’re affected by coronavirus (COVID-19).

To get this you must:

  • be eligible for an income support payment or ABSTUDY Living Allowance
  • be in severe financial hardship
  • be in Australia when you claim
  • have proof of a COVID-19 test requiring you, or the person you are caring for, to enter quarantine or self-isolation.

You can’t get this payment if you’ve already had the payment twice in the last 6 months.

We’ll ask for proof of the COVID-19 test. Your claim will be rejected if you don’t send us the right kind of evidence.

Evidence can include any of the following:

  • a text message or document confirming a polymerase chain reaction (PCR) COVID-19 test
  • a text message or document showing the results of a PCR COVID-19 test
  • a text message or document showing you reported a positive RAT result as required in your state or territory.

We may ask for proof of being in severe financial hardship.

You must also contact us within 14 days of entering quarantine or self-isolation, or caring for someone who is.

You can’t get this crisis payment just for being in lockdown. Read about who can get it.

Page last updated: 16 May 2022