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What you need to do
Once you’ve claimed the Tertiary Access Payment you might need to give us some documents from your education provider to confirm your study details.
If you need to do this we’ll send you a letter about 6 weeks after your course starts. You’ll find the letter in your myGov Inbox. If you don’t get letters online, we’ll post it to you.
The proof of enrolment documents need to show:
- your full name
- the education provider
- the course you’re enrolled in
- the study period
- the number of units you’re enrolled in or confirmation that you’re studying full time
the document date of issue or date printed The documents need to be dated on or after the date that’s on the letter.
If your Centrelink online account is linked to myGov, sign in now to upload your proof of enrolment and confirm your study details.
If you don’t have a myGov account or a Centrelink online account you’ll need to create them.
You can also use the Express Plus Centrelink mobile app.
From the app or your online account, select the Academic Reassessment task, then the TAP Online review.
If you’re temporarily unable to study due to a medical reason, you can send us a medical certificate. This also applies if you’re studying part time due to medical reasons.
If you can’t provide your information online, you can call the Youth and students line.
Once we get your proof of enrolment, we’ll pay you a $3,000 Tertiary Access Payment, if you’re from an inner regional area. If you’re from an outer regional or remote area, we’ll pay you a $5,000 Tertiary Access Payment in 2 instalments. The first instalment will be $3,000 and the second instalment will be $2,000.
Outer regional and remote students
If you’re from an outer regional or remote area, we’ll ask you to confirm your study details in the second half of your study year. This will be before we pay you the second instalment of $2,000. Most students will get their second letter asking for proof of enrolment in September.
What happens if you don’t do this
You need to give us your current enrolment information or we won’t pay you the Tertiary Access Payment. We may send you a letter asking for this information. You need to give us this information by the response date noted in the letter.
If you don’t confirm you’re still studying by the response deadline in the letter, we’ll reject your claim. If you still want to get payment but we’ve rejected your claim, please contact us. You may have to claim the Tertiary Access Payment again.
Contact numbers available on this page.
Youth and students line
Use this line for help with payments for students, apprentices and trainees of any age, job seekers under 22 and help with a Low Income Health Care Card, Health Care Card or Pensioner Concession Card.
There are other ways you may want to contact us.