Claim for sporting or entertainment goods

You must have been approved as an eligible sportsperson or professional entertainer before you submit a claim for goods. Find out how to register.

You must submit your claim for the Tasmanian Freight Equalisation Scheme (TFES) within 6 months of the date of the return leg of your shipment.

Submitting your claim

You can claim TFES online or with a form.

If you don’t submit your claim and supporting documents correctly, we may reject it.

Online

You can submit your claim online in the Centrelink Business Online System (CBOS).

To do this, you’ll need your CBOS logon ID and password. You can find these in the email we sent you when you registered for TFES.

When you submit your claim, you’ll also need to include supporting documents.

Form

If you can’t submit an online claim, you can complete a form. To do this, you can download and fill in the TFES - Claim for Assistance - domestic goods form.

You’ll also need to include supporting documents.

You can submit your paper form by email to: tfes.support@servicesaustralia.gov.au.

You can also post it to:

Assessing your claim

We’ll send you a letter telling you the outcome of your claim. You can also view the outcome of your claim in your online account.

If it’s approved, we’ll tell you how much assistance you’ll get. We’ll put this amount into your nominated bank account. Your online account will provide a breakdown of the amount paid for each shipment claimed.

If it’s rejected, we’ll tell you why.

If you have questions about your claim outcome, you can call our Tasmanian Transport Schemes team for more information.

You can also ask us to review our decision. If you do, you’ll need to include certain information. This is detailed on the back of the letter we’ll send you.

Send your request in writing to: tfes.support@servicesaustralia.gov.au

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