Checking your enhanced Income Management account balance

You can access money in your enhanced Income Management account with a SmartCard.

To check your enhanced Income Management account balance, you can:

• use the Smartcard eIM mobile app or TCU Smartcard eIM mobile app, available from the App Store or Google Play
• log into your SmartCard or TCU SmartCard online account
• use the SMS balance checking options on the back of your SmartCard
• use any Westpac, Commonwealth, ANZ or NAB ATM
• use other participating fee-free ATMs across Australia
• call the SmartCard eIM hotline and choose the balance checking option
• contact the Traditional Credit Union (TCU) or visit one of their branches if you have a TCU SmartCard
• visit a service centre.