Adding and linking to HPOS for PBS

Learn how to add and link HPOS to your organisation in PRODA to access PBS.

Before you start the linking process make sure you have all the information you need ready.

If you need help linking to HPOS, you can call or email eBusiness Service Centre.

If you need help with PRODA, you can call or email the PRODA team.

Step 1: log in

Log in to PRODA and select Organisations.

Select which organisation name you want to add HPOS to.

To add it to a subsidiary organisation, expand Subsidiary Organisations and select a subsidiary organisation.

Step 2: add HPOS as a service provider

Select Service Provider, and then Add Service Provider.

Select Health Professionals Online Service (HPOS) and then select Add Service Provider.

Step 3: accept the Linking Terms and Conditions

You’ve now left PRODA and are in the Organisation Linking system. Complete the steps below to finalise the linking process.

Read the Linking Terms and Conditions. If you agree to them, tick all 3 boxes and select Accept. The Accept button will show after you tick all three boxes.

The Linking Terms and Conditions will appear the first time that you begin the linking process. You’ll need to accept these once.

If you decline the Linking Terms and Conditions, you won’t be able to link. You’ll return back to the My Organisations page in PRODA.

Step 4: identify your organisation

Select Pharmacy Approval Number from the drop down list under Identifier.

Enter your pharmacy approval number and select Next.

Note: This is the unique number given to you by the Department of Health and Aged Care as either:

  • a section 90, section 92 or section 94 approved premise for the supply of PBS medicines
  • a stoma association under the Stoma Appliance Scheme.

Your organisation has been identified and a relationship to Health Professionals Online Services (HPOS) for PBS has been established.

Select Next.

You’ll now receive confirmation that you can access HPOS services based on the identifiers you’ve linked.

Select Finish.

Step 5: log out

You’ll now have the Health Professionals Online Services (HPOS) tile as a linked service provider under My linked Services.

You can add additional identifiers to access other services within HPOS by selecting Link Identifiers.

For your privacy and security, log out when you’ve finished using your PRODA account.

Select Logout.

Page last updated: 17 November 2022.
QC 53137