Who can get it

To get a BasicsCard you must first start Income Management.

We’ll offer you a BasicsCard at that time. You don’t need to accept the BasicsCard when you first start Income Management. You can ask for one at any time while on Income Management.

Due to coronavirus (COVID-19), we’ll send you your BasicsCard in the mail. You’ll need to make sure we have your current address. Please call the BasicsCard general enquiries line if you need to update it. You can still go to a service centre to get a new BasicsCard on the spot.

BasicsCard can help you manage your income managed money. It means you have easy access to your money when you are shopping.

Page last updated: 3 March 2022