When your circumstances change

If your circumstances change we may need to change your assessment.

Tell us about any changes that may affect child support. This will help us make sure your assessment is accurate and change it if it isn’t.

Changes to your child’s care arrangements can affect your child support assessment. You need to tell us about changes straight away. If you don’t tell us within 28 days any of the following may happen:

  • your level of care may only apply from the date you tell us
  • you may get a child support debt or overpayment
  • your assessment may be suspended or ended.

Find out more about how your percentage of care affects your child support payments.

If your Child Support online account is linked to myGov you can sign in now to tell us about changes to your circumstances.

Sign in to myGov

You can also tell us by either:

If you need help with your Child Support online account, read our online account and Express Plus mobile app guides. Read more about the changes that affect your child support.

Contact numbers available on this page.

Child Support enquiry line

Use this line if you have a question about child support or need to report a change in your circumstances. Let us know if you need an interpreter and we’ll arrange one for free.

Monday to Friday 8:30 am to 4:45 pm
Alternative number

There are other ways you may want to contact us.

Page last updated: 2 February 2026.
QC 51897