Published: 26 November 2025
Our specialist staff can help you understand changes under the new Aged Care Act so you can plan with confidence.
We have free Aged Care Specialist Officers (ACSO) in selected service centres who can explain your rights, connect you to My Aged Care, and support carers.
Our Financial Information Service (FIS) officers offer free, confidential guidance on aged care costs and fees, as well as how these may affect pensions.
Call the Aged Care line on 1800 227 475 or visit a service centre to make an appointment with an Aged Care Specialist Officer.
This information was printed 26 November 2025 from https://www.servicesaustralia.gov.au/we-can-help-you-understand-changes-under-new-aged-care-act. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/site-notices when using this material.